Layaway & Reservations Request Form The form is located at the bottom of this page.
Layaway down payments are non-refundable
Please read this page before contacting us in regard to a layaway request.
Please read because our policy has changed.
Reservation Policy 2024: Layaway is a courtesy option we offer viable customers. Your layaway request must be approved, you must be in accordance with the policy stated on this page, & the down payment invoice sent to your email must be paid before a doll is officially held on layaway reserve. We do not approve all layaway requests submitted. Please note that you may not be the first or the only person who has requested to layaway a particular doll. Or, you may have overlooked that a doll you are requesting is already sold. Requests will be taken in the order they were received. If the first requester does not complete the layaway process, we will move to the next customer request.
Veteran Customers- Layaway Starting May 17, 2023, doll Layaway Reservations are for 14 days. We no longer offer 30 day layaway (unless a special offer is indicated in the listing) due to the increase of website & supply expenses. If you are an established customer who has had at least 1 successful transaction with us on (DollAnatomy.com or eBay or Etsy)- you may do a 2 part payment plan on a doll. The first payment (1/2 down) is non-refundable & is due at the time of reservation. You will have 14 days to pay your balance in full. We want to help you adopt your dream dolls, meanwhile, please consider that your doll pastime is the artist's job/ business. The doll sales pay for reoccurring website fees, supplies, & the artist's wage. I reserve the right to extend special reservations (not to exceed 30 days) to my veteran customers who have proven good faith. Please be mindful that layaway requests to exceed the allotted 14 days will be subject to approval, & cannot impede our ability to pay for operation expenses or the artist's wage in a reasonable time frame. Doll ships once paid in full. Please make sure your PayPal account is in good standing & has your verified confirmed address on file before requesting to reserve a doll. We only ship to verified confirmed addresses.
New customers- Layaway We only ship within the United States. As a courtesy, the artist does accept layaway (subject to approval). We require one-half of the price of the doll to secure a layaway, and the other half within 14 days (no exceptions). Layaway arrangements must be discussed & approved before we agree. All payments made toward layaway are non-refundable- no exceptions. We have a very strict layaway policy & your layaway request must be approved & you must be in accordance with the policy stated on this page. We do not approve all layaway requests submitted. If for any reason a new customer is not approved or does not meet our layaway guidelines- my helpers & I do not - will not participate in email haggling negotiations (no exceptions). Please read this page & our Policies & FAQ's page before requesting a layaway- reservation. Layaway down payments are non-refundable & will go towards a restocking fee + the loss of viable real-time sales while the doll was on hold . Doll ships once paid in full. Please make sure your PayPal account is in good standing & has your verified confirmed address on file before requesting to reserve a doll. We only ship to verified confirmed addresses.
What to expect when you request to Layaway Reserve a doll:
1. You will be contacted via email to discuss & confirm your Layaway Reservation terms.
2. All layaway reservations must be approved based on our policy.
3. If you meet the requirements stated above to place a doll on layaway, have received approval, and once we (you & I) have agreed to the terms and payment schedule, you will receive a PayPal (time sensitive) invoice. Invoices must be paid within 1 hour after receipt, or your PayPal Invoice will expire/ be cancelled. A doll will NOT be held on layaway reserve if you have not paid your down payment invoice. Dolls will be relisted for sale or offered to the next viable customer if you become non-responsive to emails in regard to setting up or finalizing your layaway transaction. Dolls will be relisted for sale in the event that a Layaway Reservation Invoice is not paid within the allotted (1 hour) time period unless an alternate plan has been pre-approved. Layaway MUST be approved. A verbal or email request from you does NOT mean you are automatically approved to layaway reserve a doll- you must receive term approval from us & pay your down payment first.
4. Once your Layaway Reservation invoice has been paid, which is half the price of the doll, your doll will be officially reserved for you, and removed from listings on external websites. Your item will be marked Reserved- Layaway on DollAnatomy.com.
*Please note that some dolls are listed simultaneously on DollAnatomy.com, eBay, & Etsy. Many times there are other potential buyers/ watchers who are interested in a doll that you have requested to layaway. And, invoices require time and energy to create. In addition, we are charged fees to list the dolls on external websites; therefore, due to the fact that some customers have requested Layaway Reservation Invoices, and became non-responsive to communications, and/ or have not paid their invoice- we will no longer end our eBay or Etsy listings (and risk losing sales). AFTER a requested down payment invoice has been paid we will remove the doll from external sites.* If a reservation layaway is not paid in full within the allotted 14 days, or is cancelled by the buyer after a down payment has been made, and we have ended our listings, and held a doll on their behalf- thedown payment is non-refundable- so shop carefully & wisely. All cancelled dolls, or ones who are not paid in full by the agreed date will be re-listed for sale- no refund. *
You may place a doll on Layaway Reserve through DollAnatomy.com using our contact form at the bottom of this page, which is a simple process. As of January 2019, we will no longer do a layaway plan via eBay or Etsy. You are welcome to layaway- reserve dolls through this website after our approval using PayPal, Please note DollAnatomy.com's discounted prices are NOT transferable to external websites.